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What Our Customers Say
Don't take our word for it. Here's what restaurant and business owners across the Florida Panhandle have to say about working with Josh and the PMS team.
Customer Reviews
What Our Customers Say
Shelby Hamilton
August 21, 2025
I have honestly never had a better experience when it comes to our point of sale systems. We all know what they usually stand for, but Josh has gone above and beyond to make sure we always are up and running and taking care of our customers. I can't recommend Josh and this company enough!
marc kaul
June 3, 2025
Great customer service! 5 stars
Chris Taylor
December 7, 2021
Josh is the best!! He has the best customer service and the best equipment you can find. Wouldn't use anyone else for my credit card processing.
Tanya Simpson
July 16, 2024
I wasn't looking for a new merchant processing company but I am so glad I meet with Josh! The program they use is extremely easy to work with and it takes the whole convenience fee out of our hands and our books. Customer service is amazing... Josh is great to work with and is always there with an answer to any questions that may arise during the transition and anything thereafter!!!
Bobby Derome
July 5, 2024
Amy Boesen
October 6, 2023
We have used Spot On in multiple businesses including mobile businesses. The processing is by far the best value for your money and the menu (back office) is very easy to use!
Justin
August 22, 2023
I recently had the pleasure of doing business with Josh. His professionalism and attention to detail tower above previous experiences I have had. He answered all my questions quickly and concisely. I would absolutely recommend him for any of your Merchant or P.O.S. needs. I have never completed a transaction so quickly or precisely in my 20 years of being in business. This guy is a true diamond in the rough! He will go above and beyond to make sure you are completely satisfied and he stands behind every word! 100% satisfied with our transaction!
Kent Vancil
December 7, 2021
I highly recommend Panhandle Merchant Services for payment processing. You get 24/7 tech support, a local person and team to install it and wire it. They provide owner and employee training for each system they install. If you need mobile and online payments they do that too. Most businesses they help end up saving money by switching to PMS merchant services.
David Harvitz
February 4, 2023
I've been working with PMS for almost 2 years. They have saved me well over $10,000 in fees. It was a no brainer to work with them. Their in person customer service is just as valuable. Don't expect a phone call back from Square when you have a problem...
Brandon Thomas
December 9, 2022
These guys are amazing! Josh and his team gave us a smooth transition from our old POS to the new system. The amount of detail and planning that was given before install made day one a breeze. Josh and his team stayed with us day one and made sure we were good to go. Tech support has been quick and responsive to all changes and questions. Would highly recommend.
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